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About housekeeping

A clean house is welcoming, makes you happy, enjoys your soul and gives you comfort... it is your home! In today's agitated times, it often happens that we do not have time to clean up the house and that is why we have to call for help.

The housekeeper is the person who helps the family to clean the house and other administrative activities (washing / ironing, cooking, shopping, paying bills, pet care, occasional supervision of a child or an elderly person, etc.), in function of necessities.


How do we work?

We strictly handle every recruitment process to find the right person for each family, according to the requirements.

Our goal is to have satisfied customers and that is why we provide you with a database of candidates from Bucharest and adjacent areas, together with our entire experience and expertise in the field of human resources, as the ultimate result to enjoy you.

We approach the recruitment process professionally: we interview and test the candidates carefully, we organize your interviews with them, we advise you to choose the most appropriate solution and offer you counseling during the warranty period, to accommodate and support the relationship with the chosen candidate.

The recruitment process follows:

Setting Requirements

By phone or online (by e-mail or filling in the online form) you give us details about the vacancy requirements and about the wanted person.

Checking the Database

We check in the database the candidates that match your requirements, we'll contact them to check their availability an we'll include them in the "shortlist".

Advanced Search

If after checking the database we find that we do not have candidates that are compatible with your requirements, we will also access other recruiting channels to find the right person.

Candidates' Proposal

Later, we'll propose a "short list" of eligible candidates with up to 3 candidates, wich correspond to your requirements from which you'll select the righ person.

Organizing Interviews

We will organize your interviews with the candidates, on WhatsApp (video) and you will receive support and advice from us for choosing the right housekeeper.

Housekeeper Choice

You will discuss the employment conditions (work schedule, salary, benefits, responsibilities, etc.) with the selected housekeeper in the presence of the Star Family agency representative, during the interview.


If you select from the proposed candidates, you will pay us a fee of 200 ron/interviewed person and then we will organize your interviews on WhatsApp (video), with the chosen cadidates - this fee covers the costs of promoting the job offer. If the interviews take place on Saturdays or Sundays, the interview fee is 300 ron/interviewed person.

If you want the interviews take place at you home/or in another location, you will pay us, in addition, a fee of 100 ron/each trip (non-deductible from the value of the interview fee/commission).

When you decide to start the collaboration with one of the candidates proposed by the agency, we will sign a collaboration contract and you will pay us a recruitment fee (payable once) as follows:

Work schedule Recruitment Fee  Warranty period Number of free replacements during the warranty period
 4-5 days/week 3.000 ron 1 month 1
3 days /week 2.500 ron
2 days /week 2.000 ron
 1 day/week  1.500 ron
 Internally 3.000 ron

After paying the fee, you will also receive the complete file of the person you have chosen, with documents proving her skills (interview form and questionnaire), professional status (copy of diploma of studies and other qualifications), psychological evaluation (psychological opinion), recommendations from former employers, legal situation (criminal record) and health status (medical family doctor's opinion).

The recruitment fee covers all agency expenses generated by this process: analyzing requirements, identifying possible compatible candidates from the database, publishing ads, selecting candidates, evaluating and interviewing them, organizing interviews with candidates, providing support in interviews, advising to choose the most appropriate variant, consultancy in the warranty period to support the collaboration relationship between the parties.

The interview fee and recruitment fee above are non-refundable and do not include the salary of the selected person.

The warranty of our services

If during the warranty period you find that you are not satisfied with the chosen person, we will set up you further interviews and we will replace the person once, without any other cost on your part.

However, the replacement of the person during the warranty period is conditioned by the simultaneous fulfillment of 2 conditions:

1) full payment of the housekeeper recruitment commission;

2) compliance with the terms of employment agreed with the housekeeper (ex. payment of the wage on time and in the agreed amount, payment of overtime over the agreed schedule, payment of any additional assigned tasks, etc.).

During the warranty period, you will receive our advice (by phone), in order to accommodate the selected housekeeper in a short period of time. At the same time, we will keep in touch (by phone) with the housekeeper, in supporting the relationship with the new family and in accommodating with new responsibilities.

I'm looking for a housekeeper

We look forward to work together!

Choose Star Family agency and together we will find the right solution for your family!

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